TITLE:
Operations Manager

LOCATION:
Southwest, MI

CLIENT:
Multi-Billion Dollar Industrial Manufacturer

DESCRIPTION:
Reporting to the Director of Operations, this position is responsible for the Parts Supply, Advanced Manufacturing with business scope of some complexity as defined key internal customers.  This position accomplishes objectives through leading a multi-disciplined team to achieve operational excellence in support of company visions and strategies, including On-Time Delivery, Delivered Quality, productivity improvement/cost reductions, aftermarket lead time requirements and driving performance success across the organizational unit.

Essential Functions

  • Oversees the production process through a group of leaders.
  • Accountable for production metrics, order fulfillment prices and performance (Quality, Delivery, Responsiveness and Cost).
  • Responsible for production and parts supply or budget, capital plans and staffing requirements.
  • Optimizes strategy and approaches to life cycle management, field reliability, customer issues and product improvement through collaboration with other departments.
  • Accountable for parts supply maintenance and adherence to all related work instructions and documentation.
  • Primary representative of all responsible functional areas with internal and external customers and suppliers.
  • Implements continuous improvement to achieve departmental and company goals.
  • Ensures compliance with company policies and procedures.
  • Supports Quality System requirements
  • Fosters a commitment to continuous improvement (i.e. defines improvement goals, establishes accountability through metrics, uses Six Sigma tools and techniques to continuously improve processes and business results, and establishes a mindset within operations to document and control processes consistent with requirements; promotes safety and housekeeping; uses facilitative leadership).
  • Synchronizes customer requirements/demand, new product introduction and operation planning, production, assembly and test.
  • Leads talent management initiatives (development plans, succession planning, performance management).
  • Develops budget, monitors and controls Department expenses, capital and operating plans.
  • Enlists support from external departments as needed (i.e. development engineering, manufacturing engineering, HR, finance, etc.)
  • Participates in Product Life Cycle Process.
  • Fosters a team environment.
  • Responsible for creating a vision for the organizational unit, articulates the vision, and relentlessly drives the vision to completion.
  • Responsible for assisting in the creation and implementation of competitive and breakthrough strategies and plans.
  • Responsible for driving a strategic mindset across the organizational unit and performance against stated metrics.

Knowledge/Skills/Abilities

  • Strong operations focus; proven ability to lead and manage with the following attributes:
    • Six Sigma Methodology
    • Successful track record in a lean manufacturing environment
    • Stringent quality standards
    • Progressive/contemporary operational concepts and practices
  • Multi-functional background (i.e. engineering, operations, project management, materials management, sales).
  • Basic knowledge of manufacturing engineering principles, processes and tools
  • Ability to design, implement and coordinate strategic activities within unit and across other product families.
  • Ability to create competitive and breakthrough strategies and plans.
  • Demonstrates a drive and pushes self, direct reports and team for results.
  • Ability to communicate a compelling and inspired vision and sense of core purpose for the unit; creates mileposts and symbols to rally support behind the vision.
  • Basic knowledge of manufacturing engineering principles processes and tools.
  • Possesses understanding of business model, strategic goals and operations relationships to develop appropriate goals and objectives.
  • Able and willing to challenge the status quo and effectively champions change, both internal and external to functional areas.
  • Ability to understand the total business picture and effectively collaborate with other business functions as required.
  • Solid understanding and application of process concepts and process control.
  • Understanding, supporting and leading the implantation of LEAN manufacturing techniques and Six Sigma methodologies.
  • Thorough understanding of applicable quality systems requirements.
  • Demonstrates a commitment to Quality.
  • Excellent organizational skills; appropriate prioritization and delegation to meet specific functional area goals.
  • Ability to facilitate and coordinate problem-solving activities internal and external to assigned functional areas.
  • Outstanding verbal and written communication skills.
  • Strong understanding of finance.
  • Self motivated and results oriented.
  • Strong personality, honesty, integrity and good team work spirit.
  • Proven leadership qualities, including the ability to attract, develop and retain and outstanding team of performers.  Ability to get job done through others.
  • Practical and results-oriented; ability to be effective within a matrix structure.
  • Able to travel as required.
  • Supports and advocates for the certification process in required areas.

Education or Formal Training

  • Bachelor degree in Electronics/Electrical/Mechanical/Business; MBA desired

Experience Required

  • Minimum 5 years of related operations leadership/supervisor experience in manufacturing environment; 5 years of manufacturing/materials experience.

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